Server Error: Entry not found in index

HCL Domino Domino Forum
1

Hi,

Did anyone experience the following problem:

User’s mail file ODS on the server was replaced with release 5(41).We R6.0.3 server. When user tries to access his mailbox archive settings, the following error message comes up: Server Error: Entry not found in index. While performing the same operation in a local replica of the mail file, no error message comes up and user is able to get to the archiving settings dialog box.

I tried compacting,rebuilding & replacing the design of the mail file.Even then the problem persists.

Thanks in advance.

Regards

Samir Kulkarni

2

Subject: what client version?

could be a client version problem. I had similar problems with earlier Notes versions and only got it fixed after using Notes 6.x

Stefan

3

Subject: Server Error: Entry not found in index

Hi,we have R6.0.1 clients.This problem has started right now.No settings are changed on server or client side.All users are using R6.0.1 clients.