Server crashing every 75 min

HCL Domino Domino Forum
1

Our Domino 6.5.2 server is crashing every 75min exactly. I’ve tried executing various server tasks from the command line and the Indexer task crashes Domino everytime. If a corrupt db is causing the crash, what is the best way to find out which db is corrupt?

Here are the Fatal Fault lines from the crash log:

############################################################

thread 1/5: [ nUpdate:0964: 560]

FP=0012b91c, PC=7c90eb94, SP=0012b8b8, stkbase=00030000, stksize=77824

############################################################

[ 1] 0x7c90eb94 ntdll+60308 (5f8,36ee80,0,12bda0)

[ 2] 0x7c802542 KERNEL32+9538 (5f8,36ee80,1,0)

@[ 3] 0x601a18a3 nnotes._OSRunExternalScript@4+579 (12c0b8,200,0,12c7ac)

@[ 4] 0x601a0a00 nnotes._OSFaultCleanup@12+1504 (0,0,0,0)

@[ 5] 0x601aa687 nnotes._OSNTUnhandledExceptionFilter@4+183 (12c7ac,c0000005,7c862cd3,12c7ac)

@[ 6] 0x047e1ab5 nlxsum22.__CxxUnhandledExceptionFilter+62 (12c7ac,0,0,0)

[ 7] 0x77c32f0f msvcrt+143119 (0,12c7ac,77c35cf5,12c7b4)

@[ 8] 0x0040778b nUpdate._mainCRTStartup+257 (0,0,7ffde000,805502fa)

[ 9] 0x7c816d4f KERNEL32+93519 (40768a,0,78746341,20)

############################################################

FATAL THREAD 1/5 [ nUpdate:0964: 560]

FP=0x0012cfbc, PC=0x048b6b47, SP=0x0012cb88, stksize=1076

EAX=0x00001000, EBX=0x00d7bccc, ECX=0x00000000, EDX=0x00383b70

ESI=0x0fad00e4, EDI=0x00010000, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010202

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

[ 1] 0x048b6b47 kwad (0,0,0,0)

############################################################

PASS 2 : FATAL THREAD with STACK FRAMES 1/5 [ nUpdate:0964: 560]

FP=0012cfbc, PC=048b6b47, SP=0012cb88, stksize=1076

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

---------- Top of the Stack ----------

   # 0012cb88  00000002 00003200 ffffffff 00000000  |.....2..........|

   # 0012cb98  00000000 00000000 00000000 00000000  |................
2

Subject: Server crashing every 75 min

Can it be an agent with is set to run every 75 minutes? Disabling Agent Manager will show if this is the case.

3

Subject: Server crashing every 75 min

Probably a corrupt file attachment in a document in one of your databases that the nupdate task is trying to index.

You will need to dig further into the NSD dump to figure out which one. If you don’t know how, contact Lotus Support and send them the NSD dump.

4

Subject: RE: Server crashing every 75 min

Look at your NSD file search for the nsf file when the server crash. you will also find the doc that is causing the problem.