Server crashes randomly - can you see why?

Hi,

The server (Lotus Notes Release 6.0.1CF1 ) has now crashed about 4 times last week without any “visible” reason. Please can you check the “Event Detail” and LOG if you can figure out the possible reason (and maybe give me a hint how to correct it).

Has this something to do with cluster replication and the fact that there is a virus scanner scanning every replicated mail between the 2 servers (asdf113 ↔ asdf103)?

Thanks!

-jani

EVENT DETAIL:

Event ID: 7031

Source: Service Control Manager

Type: Error

Category: None

Description: The Lotus Domino Server (notesdata) service terminated abnormally. This has occured 2 times. After 0 milliseconds will the following correcting action be performed: No Action (sorry this is a bad translation, but the event details are in finnish=)

LOG:

############################################################

FATAL THREAD 1/6 [ nClrepl:0e28:09c4]

FP=0012e94c, PC=60054d93, SP=0012e930, stksize=28

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

@[ 1] 0x60054d93 nnotes._NSFComputeSetFileInfoFast@20+35 (8d30,188,12eb08,0)

@[ 2] 0x60080478 nnotes._NSFComputeSetFileInfo@12+24 (8d30,188,12eb08,12eec8)

@[ 3] 0x60086eb3 nnotes._SearchStartExtended@76+2995 (12ecd4,0,0,0)

@[ 4] 0x60749ce6 nnotes._iNSFSearchStart@52+246 (12ecd4,0,0,0)

@[ 5] 0x6072ca91 nnotes._NSFSearchStart@52+97 (188,0,0,0)

@[ 6] 0x6089d710 nnotes._ReplCreateSourceIndex@4+2624 (12f008,0,65f7ae8,120000)

@[ 7] 0x6089a69c nnotes._ReplicateNotefile@40+1036 (65f7a80,12f9d4,202,12fc68)

@[ 8] 0x60899312 nnotes._RTRReplicateFiles@8+1458 (65f79e8,12fe0c,cc0bc4,1)

@[ 9] 0x0040123a nClrepl._CLREPLMainLoop@8+458 (0,cc0bc4,1,cc0bc4)

@[10] 0x00401050 nClrepl._AddInMain@12+80 (400000,1,cc0bc4,61edd64)

@[11] 0x0040223f nClrepl._NotesMain@8+47 (1,400000,61edd64,600010be)

@[12] 0x00402346 nClrepl._main+246 (0,0,0,1)

@[13] 0x00402266 nClrepl._main+22 (1,dc27b0,dc27d8,61edd64)

@[14] 0x0040267f nClrepl._mainCRTStartup+197 (61edd64,600010be,7ffdf000,60b7cade)

[15] 0x77ea847c KERNEL32.ProcessIdToSessionId+381 (4025ba,0,c8,100)

------ TLS Mapping -----

[ nClrepl:0e28:09c4] [ nClrepl:0e28:0002] [ nClrepl:0e28:0002]

------ Open Databases -------

CN=asdf113/O=Our Company/C=fi!!mail\maildb.nsf

Version    = 43.0

SizeLimit  = 0, WarningThreshold = 0

ReplicaID  = c2256a63:0041b571

bContQueue = NSFPool [  0:    -1]

FDGHandle = 0x00000000, RefCnt = 1, Dirty = N

DB Sem     =  (FRWSEM:0x0244) state=0, waiters=0, refcnt=0, nlrdrs=0 Writer=[]

SemContQueue ( RWSEM:#0:0x029d) rdcnt=-1, refcnt=0 Writer=[] n=0, wcnt=-1, Users=-1,  Owner=[]

By: [ nClrepl:0e28:0002] DBH=  1456, User=CN=asdf103/O=Our Company/C=fi

d:\notes\data\mail\maildb.nsf

Version    = 43.0

SizeLimit  = 0, WarningThreshold = 0

ReplicaID  = c2256a63:0041b571

bContQueue = NSFPool [108: 25380]

FDGHandle = 0xf01c3956, RefCnt = 2, Dirty = Y

DB Sem     =  (FRWSEM:0x0244) state=1, waiters=0, refcnt=0, nlrdrs=1 Writer=[]

SemContQueue ( RWSEM:#0:0x029d) rdcnt=-1, refcnt=0 Writer=[] n=0, wcnt=-1, Users=-1,  Owner=[]

By: [ nClrepl:0e28:0002] DBH=   392, User=CN=asdf113/O=Our Company/C=fi

By: [ nClrepl:0e28:0002] DBH=  1550, User=CN=asdf113/O=Our Company/C=fi