Sending mail sent by another person name

HCL Domino Domino Forum
1

Dear Support

A person sent a mail, when receiver open the this mail, the mail header bottom “sent by another person name” display for the receiver.

we are banking organization this is big security issue for us and this is 4th time faced this kind of issue for the same person

we checked several ways to find a solution for this ,and also checked ACL permission ,preferences and id files , every thing is ok , and other thing is this not happen always,some times its happend.

we are faced big security risk with this issue , please give a solution for this

Regards

Dayantha

2

Subject: Re: Sent By

Hi Dayantha,

This can be caused by a number of things. What I am thinking is that the Sender of the Message was:

  1. Sending the Message from someone’s else’s mail file. For example, John Doe access Steve Smith’s Mail File and sends a Message to you. You receive it and it says “Steve Smith” in the Letterhead with “Sent By: John Doe” below it.

  2. The Sender of the message is working in their Mail File, but they may not be listed as the “Mail File Owner”. To check this, sign into a Notes Client as the user (using their ID of course) and open their Mail File. From there, go to More–>Preferences (or go to File–>User Preferences–>Mail. I would check to verify they are, in fact the mail file owner. Additionally, I would check the Access and Delegations tab.

2a) Are any of these “Sent By” messages sent from anyone who has delegated right to their Own Mail File, or to Someone Else’s Mail File?

I am leaning more towards the fact that it may have to do with the Mail File Owner field.

Regards,

-Bob

3

Subject: Might also be a Principle field …

Outgoing mails could contain a Principle and a From field.

The Principle value would be what you see as the top name, and the actual name of the sender would be underneath.