Sending Files From MS Office Using File Send To As Attachment Into Lotus 9

Hi All,

Appreciate some help here.

We upgraded from Lotus Notes 8.5.3 to 9 and since then on a database where excel spreadsheets are sent into using the File Send To As Attachment feature of office, the following is happenning.

There is a database which recieves the email and has an Inbox view and a Complete view. The user open the document in the inbox view, places the order on another system and then clicks Complete. The complete simply changes a current status field and then save and closes the document.

Problem is that it does then display in the Complete view but actually this is a copy of the original document as it is still in the Inbiox view. I can delete it from the Inbox view and it stays in the complete view so i know it’s a copy.

Worked fine before the upgrade.

Any help appreciated.

Thanks

Darren