Sending email to a group: ERROR - Field is too large (32K) or view column & selection formula are too large

One user is getting this error when she tries to send an email to a group with several groups as members. Other users have no problem sending to this group.

ERROR: Field is too large (32K) or view column & selection formula are too large.

Why is only one user getting this and her mail file. How do I fix this?

Subject: Sending email to a group: ERROR - Field is too large (32K) or view column & selection formula are too large.

From the help: What is the maximum number of recipients in a single mail message? For individual names and private groups which expand locally, 15KB; for public groups which expand on a server, 5MB

So:

Check if she is using a local replica of the address book that holds the groups.

Ask her to select the delivery option “do not expand personal groups” before sending the message

Subject: RE: Sending email to a group: ERROR - Field is too large (32K) or view column & selection formula are too large.

Vanessa,

It was the “do not expand personal groups” before sending the message.

Thanks