While i am sending an email have below error
1.Router: Failed to connect to SMTP host because : SMTP Protocol Returned a Permanent Error
AND
Your message: Fw: test
because: Delivery time expired
what cause this ? 1st and 2nd destinations are different email address. meanwhile , while i send or receive email using yahoo’s email they work.
thks,
billy
Subject: sending email error
There could be a few reasons why this particular message does not get sent. However, some of the troubleshooting must be done by your Domino Administrator.
One item that comes to mind is that there could be an issue with your DNS.
If, after you send the message, you can have your Domino Admin enter ‘tell router sh’ at the console and it will report the reason why your message hasn’t transferred (if it is still in the queue).
HTH.
Gregg
Subject: RE: sending email error
Hi greg,
at console shows 3 retry “SMTP Protocol returned a Permanent Error”
while tracert to this domain it stop at “hop 15”.
i ask my co-worker in Singapore to do same thing he also has the same result while he tracerts it stop “hop 15”
but while he deliver the mail it could reach the destination mail box.
thx.
Billy
Subject: RE: sending email error
Have you seen this TechNote?
http://www-1.ibm.com/support/docview.wss?uid=swg21097910
Is your server blacklisted? You can check here:
Does your server have a static IP Address from the outside? Or does it use DHCP for its IP Address? Make sure you have a static IP Address.
How about this search?
HTH.
Gregg