Send mail agent is not working in the WEB

HCL Domino Domino Forum
1

Hi,

I have written agent to send a mail… It is running perfectly in the local but when deployed that application on server… it is throwing error saying that “The remote server is not a known TCP/IP host” Can any body tell what could be the reason.

I think some server side settings are needed to send a mail… what are the server side settings I missed can any body tells?

I am triggering the agent in the “webquerysave” event of the form.

Thanks in advance

Kamalesh

2

Subject: Send mail agent is not working in the WEB

A search in the admin help client came up with the following results:

“The Remote server is not a known TCP/IP host”

This message appears if the translation from server name to TCP/IP address fails. Follow these steps to troubleshoot the problem:

  1. Verify that the server name is correct.

  2. If you use a local hosts file for name resolution, enter the server’s IP address and host name in the hosts file. If the server name does not match the TCP/IP host name, which is also known as the fully qualified domain name, enter the server name as an alias for the host name. For example, for the Domino server Red/Sales/Acme, enter:

130.103.40.1 red.acme.com red

Note Insert a tab between com and red.

For TCP/IP for the Macintosh, the host name and alias definitions should look like this:

red.acme.com A 130.103.40.1

red CN red.acme.com

Note Verify that the ordering of the name

lookup services is “Host” first and “DNS” second; otherwise, the hosts file entries may not be used when you expect them to be (excluding the NetBIOS Name Service).

  1. If you use the Network Information Service (NIS) for name resolution, ask the UNIX system administrator responsible for the NIS domain to register the server’s IP address and host name. If the server name does not match the TCP/IP host name, request that the server name be registered as an alias for the host name.

  2. If you’re using DNS for name resolution, ask the administrator responsible for the DNS domain to register the server’s IP address and host name. If the server name does not match the TCP/IP host name, request that the server name be registered as an alias (CNAME) for the host name and place the host name in the TCP/IP port’s Net Address field in the Server document. For example, for a Domino server named Sales/Boston/Acme with a host name of app01 for the A record, the CNAME record would be sales. The Net Address field contains either the simple host name, app01, or the FQDN, app01.acme.com. In the case of port mapping, each port-mapped server’s common name is added as a CNAME to the A record for the base port-mapping server.