Selected entry does not have a valid address - in custom address book

HCL Domino Domino Forum
1

We have an address book that we’ve modified to include some additional fields to help us manage our vendors. We have the address book cascaded on the server but have started seeing problems with Notes 6 clients. …

If a user (w/ a Notes 6 client) composes a new memo and hits the “Address…” button, then switches to the custom address book, they are able to see a list of people, but once they select one and attempt to put it in the “TO” field, Notes returns the message:

“The selected entry does not have a valid address”

This is running off a Domino 6 server and still works using the R5 client, but when we try the same feature from the N6 client, it fails.

Any ideas? – I tried the comments here: http://www-10.lotus.com/ldd/nd6forum.nsf/55c38d716d632d9b8525689b005ba1c0/ccdaa4fa48e4701585256c92006384ff?OpenDocument and that didn’t seem to work.

2

Subject: Selected entry does not have a valid address - in custom address book

I am currently facing the very same challange with my custom made database - which my clients are using as an alternate address book until it started bugging in Domino / Notes 6. (see my document → )

However, it seems I am one step ahead of you, as I managed to correct the very problem you are describing!

Go into the $PeoplesGroupFlat view and edit the content of the TYPE column.

In R5 this column used to have a number; 3 = Person, and so on. In Domino 6 it seems that the column is now populated with the text itself.

So, I made sure all of my contacts had “Person” into this column, and so far, this has worked:

However, it didn’t solve the problem, (in my case anyway) because now the client software accepts the selection, but only picks the flat name and fails to return the full internet address…

I’ll keep you updated when I find the solution.

Good luck!

Nicolas Abesdris / Quintessence e-solutions Inc.

3

Subject: RE: Selected entry does not have a valid address - in custom address book

So you may have solved this by now - If not then try this

Hide Columns 1 & 3 - Unhide Columns 2 & 4

Enter formula/field to make Column 2 (Address)

something like FirstName+" "+LastName

Samething for column 3 (Name)

Column 4 (Type) is where to name your internet address

This thhen works

What a load of tosh - no wonder IBM haven’t written any help for this - it must be a bit embarrassing!!!

Regards

4

Subject: RE: Selected entry does not have a valid address - in custom address book

So you may have solved this by now - If not then try this

Hide Columns 1 & 3 - Unhide Columns 2 & 4

Enter formula/field to make Column 2 (Address)

something like FirstName+" "+LastName

Samething for column 3 (Name)

Column 4 (Type) is where to name your internet address

This thhen works

What a load of tosh - no wonder IBM haven’t written any help for this - it must be a bit embarrassing!!!

Regards

5

Subject: RE: Selected entry does not have a valid address - in custom address book

Thanks to Nicolas and Johnx for their help. While neither of these solved the whole problem, both pointed me on the right direction.

So… for anyone else w/ this issue…

In addition to what’s been covered, I also had to make sure that the ($PeopleGroupsFlat) view also had the “Name” and “AltFullName” columns set to the name of the field (in my case “UserName”) which reflected the user’s first and last name. In my case, these weren’t set… which either means that R5 didn’t use the view in quite the same way, or that my users didn’t really ever test that feature until they got Notes6 (meaning it never worked in the first place).

… I can’t believe a user wouldn’t test something, can you!?! :wink:

(Thanks again.)

6

Subject: Selected entry does not have a valid address - in custom address book

Create an agent in the secondary address book to populate the USERNAME field. I used the following formula:

FIELD FullName:= FirstName + " " + LastName;SELECT

@True

It works like a charm!

I also configured directory assistance to include this secondary directory.