I am currently working a project where I am having emails received via mail-in document. I am handling the document when the message is received. I am then trying to extract any of the attachments or screenshots to one field that reside in the Body and any text to another field.
I have looked at the embeddedobjects properity of the richTextItem class but it is blank and the values are only showing text.
Does anyone have any suggestions to how I can go about by separating the data types?
Thanks in advance for your help.
Subject: Screenshots and Body fields
Attachments should show up as embedded objects, but screenshots are inline images, which you cannot extract that way. You have a few choices. You could dump the documents to DXL, extract the images/attachments to the Body field and everything else to the other field. If the other field is just text, no formatting or anything, you could get the attachments and images by rendering the images to the web and grabbing them from there. If you have a bit of a budget and less time to spend getting this working, you could use a product such as our Midas Rich Text LSX which would let you extract the images and attachments and copy them to one field and copy the rest to another field (or pretty much any other rich text manipulation you might need).