Scheduled agent only send mail if runs in debug mode

HCL Domino Domino Forum
1

Hi,

Help please !

We just got a new server (physical server) so we installed AIX 7.1.3.5 , Domino R9.01FP4, migrated our Domino applications to that new environment…

I have a scheduled agent that runs every 1/2 hour, suddenly stops sending mail, but if I run it in debug mode, then the mail is sent. That agent also saves that mails in a view, so I know for fact that the scheduled agent did get thru the send mail code because the mail save is right after the send mail . Here is a summary of that code :

’ setting docmail.Form, docmail.SendTo, docmail.CopyTo, docmail.Subject , docmail.Body

’ send and save a copy

Call docMail.Send (False)

Call docMail.Save (False, False)

The docMail is indeed saved in a view and has all the fields defined above.

Also, IBM Verse is trickeling down to some of the recipients of the docMail. I am confident the IBM Verse can not affect the mail sending feature but not quite sure.

What should I search, look for to figure out this issue? Any suggestions, helps are really appreciated.

Many thanks in advance.

2

Subject: SPR# RRAL8M5MGS - Fixed an issue which occurred when sending a confirmation of an Event Announcement to a group that contains duplicate subgroups.

I know my customer had a similar issue in Domino 8.5.3 running on Windows when using a scheduled LotusScript agent which sends an email to a group containing duplicate groups, but it was fixed in Domino 9.0 as seen below. I assume it should work on AIX Domino 9.01 FP4. Maybe a regression bug?

FYI

SPR # RRAL8M5MGS fixed in 8.5.3 FP2
9.0 release

Product Area: Client - Basic; - Standard Technical Area: Mail Platform: Cross Platform

Regression in 8.5.3

SPR# RRAL8M5MGS - Fixed an issue which occurred when sending a confirmation of an Event Announcement to a group that contains duplicate subgroups. The message would not be sent after receiving the following error: "“An error occurred while saving: Document has invalid structure”

3

Subject: Nested groups?

I had a case recently where mail filed if the group contained another group and there were common users in both groups. I’m not sure if that affects version 9 but it is present in 8.5.3.

4

Subject: Nested group?

Thanks Doug. In this case, my SendTo and CopyTo are sent to single individual recipients, not to a group, so that should not be a problem.

5

Subject: Any other schedule agent fail to send notification ?

Is this the only agent that has problem sending notification ? Do you have any other schedule agents that send notification but work properly ? This helps to eliminate your server from the list of potential problems.