Saving this message would exceed the disk quota

I have a user who is currently receiving the following error message.

Saving this message would exceed the disk quota

This message continues even after the quota was released and there is no longer a quota on his mailfile. I’ve also run compact on his mailfile. Any other suggestions as why he continues to receive this message?

Thanks,

Subject: Saving this message would exceed the disk quota…

Try setting a quota about 10% greater than his mail file size, then have him send and save a message. Then remove the quota and run compact -c.

HTH,

Charles