We are slowly rolling out the Notes 8.5 Client but on this client we have the dwa7 mail template. When you click FILE, PREFERENCES, the SAMETIME option is missing from the list as well as: Activities, Composite Applications, IBM Lotus Symphony. Wondering if my Smart Upgrade has problems.
Subject: Sametime missing from Preferences
Hi Helen
You have to make sure you select Sametime and Symphony during the installation of the 8.5 client. Those features are optional. Also, if you installed using SmartUpgrade and a Silent Installation, the Client will be just upgraded and no new features will be installed.
Best Regards
Luis
Subject: Sametime missing from Preferences
Thank you Luis. I didn’t realize that this user was not on Sametime before the upgrade. I thought he was. Anyway, you were correct, I went in and re-installed his client to add all of his missing components. Thanks again, works like a charm!