Dear all,
I have installed 8.5 right now on my client.
Now I do not see the Sametime awareness icons anymore (no matter which Database I am using).
I only have upgraded my client… Not the server (running on 8.0.2) so far and not my Maildatabase (i. e. - also still on 8.0.2).
Anyone seeing this also? Is there a resolution for that?
Thank you!
Regards
Matthias
Subject: …only partially solved…
Yesterday I thought I have found the fix for my problem - but it seems to be different.
Yesterday all seemed to be good with ST-Awareness, but when I booted my computer this morning I have seen, that my Awareness-Icons were gone again. So I have clicked File->Preferences->Sametime->Server Communities but I have been missing the little Triangle in front of “Server Communities” to see my Community.
Then I have closed the Preferences Window and opened again and the triangle was here!
Afterwards I have unchecked the box “Use canonical names for status lookup” on the options tab, saved my preferences and then checked the box again ==> only when doing these steps I will see the awareness Icons…
I have repeated the whole procedure the 5th time now and it has always been the same…
Anyone seeing this also?
Subject: …more information on this…
I have more information on this now.
I will have my availability icons back, when I uncheck the setting “…use canonical names…” → apply and then check the setting.
Strange behaviour is, that in a Database with Mail (8.0(x)) template I always see the availability icons without doing the steps described above. In all other Databases (i. e Domino Directory on 8.02 template) I have to do the mentioned steps…
…getting more strange from day to day…
Subject: Same issue
I’m seeing the same thing. I don’t have awareness in any Db after starting Notes until I go in and uncheck/check ‘use canonical names’. Then I can see awareness in only the mail Db, not the directory. When I restart Notes it goes back to no awareness in any Db.
Multiple people are seeing this in our organization. I tried using the abbreviated Notes name for the Sametime server in Location and Person doc but it didn’t help. We normally have the FQDN name in those fields.
-Kevin
Subject: Same problem… IM awareness in the Standard client broken.
Subject: Looks like this is a known problem on Notes preference UI and ST problem self
Looks like this is not instant messaging problem. “Use canonical name for instant messaging status lookup” options works OK.
This problem caused by 2 existing Notes bugs actually like below.
MCLI796DYW - Embedded Sametime Preferences panel shows empty entry by default
KUMA7EPJ62 - Unable to access sametime server community preference
Both the 2 bugs have not yet been fixed and need to reopen if we have customer issue in 8.5.
Subject: …solved…
I have solved that…
Needed to check the “…Use canonical names…” checkmark in Preferences of the ST community…
Subject: have you replaced design?
Subject: no - I did not…
… but it isn´t showing the awareness in ANY Database (i. e. Domino Directory)
As mentioned I did only upgrade my client… Not the server and not any design-replaces…
In the meantime I have replaced the design on my local replica of the Maildatabase and it’s the same issue there… No awareness…
Subject: Same here…
It did work for a while.