We have a database which is receiving emails that need to be directed to two addresses based on certain criteria. The two addresses have listing in our Address Book which are forwarding externally. As far as I can tell, the rule is correct, but the emails never arrive at either of the destination addresses.
Here’s what I’ve got:
When Subject does not contain , send full copy to User1/OU3/OU2/OU, and mark for expiration in 3 days.
When Subject contains , send full copy to User2/OU3/OU2/OU, and mark for expiration in 3 days.
The emails show as marked for expiration, but the recipients never get them and I cannot find a trace of the outbound messages in my SMTP logs.
So, what am I doing wrong? Is this some limitation of Rules or Notes? Any suggestions and comments gratefully appreciated!