Router: notes.ini setting for Log_Mailrouting being used

Hi Yesterday suddenly all lotus clients deactivated from the server,and were not able to connect with server.For that i restarted the server,after that everything become normal.when i checked the logs i got the folloing error

11/28/2005 08:40:47 PM Router: notes.ini setting for Log_Mailrouting being used (note - this option may now be configured in a Server Configuration document)

11/28/2005 08:41:02 PM Router: notes.ini setting for Log_Mailrouting being used (note - this option may now be configured in a Server Configuration document)

server was working,all tasks like Amgr were performing normally but the clients were not able to connect with the server.This happened twice in this week.Can some one suggest me what should i do to save the server from restarting.

Regards

Subject: Router: notes.ini setting for Log_Mailrouting being used

Hi,

I think you got two things here. 1) Mail logging 2) Server hang.

  1. Not related to this problem. Dont mind. Add it how you like.

  2. Have to find out what state the server has, is the server hanging - can you use the admin client, can you use the server console, have you made sure that the server is not hanging because of the “quick edit” mode of the dos window?? Have you checked the network; are other services OK??

Kjeld

Subject: RE: Router: notes.ini setting for Log_Mailrouting being used

Everybody was getting a message that server not responding.and i had checked widows was working properlly and network was pinging the server address.

On console i was getting this message Router: notes.ini setting for Log_Mailrouting being used (note - this option may now be configured in a Server Configuration document).

Subject: RE: Router: notes.ini setting for Log_Mailrouting being used

if you check the log, dont you get the message even the server is running - eg. always?

Subject: RE: Router: notes.ini setting for Log_Mailrouting being used

if I checked the logs all the entries like agents,mails received are working fine.

Subject: RE: Router: notes.ini setting for Log_Mailrouting being used

What Kjeld is saying is that the error you are seeing is most likely unrelated to the server hang, and I agree. Go into the notes.ini on the server, find the Log_MailRouting line and put a semicolon in front of it. Save and exit the notes.ini. If the server still hangs after you remove the line it’s complaining about then that’s definitely not the problem.

Does this happen at a particular time during the day? Do any scheduled agents run on this server? How many users? What kind of hardware? Is there clustering involved? Are you the only admin? These are the things you need to look at to help pin this down.

– Charles

Subject: RE: Router: notes.ini setting for Log_Mailrouting being used

Charles I am having around 800 users on my domino server.and i am using very good hard ware set up like 8 gb Ram etc.

I am having many schedule agents on my server but before the server hangs i get the following message in logs,

Most amazing thing is that the just drops all the users sessions,but keeps on adding the actual entries in the logs.

1—>11/28/2005 08:35:00 PM Router: notes.ini setting for Log_Mailrouting being used (note - this option may now be configured in a Server Configuration document)

2–>11/28/2005 08:35:18 PM AMgr: 'Agent ‘MovetoInbox’ in ‘Mail\rbb.nsf’ will run on behalf of ‘Agent ifci/ifci’

3–>closes all the session of the users.

11/28/2005 08:35:45 PM Closed session for Dillo mila/ifci|Databases accessed: 2 Documents read: 5 Documents written: 2

11/28/2005 08:35:46 PM Closed session for Seemo farn/ifci|Databases accessed: 1 Documents read: 0 Documents written: 0

yes we have three servers in clustering.

one we have upgraded to 6.5 others are still in 5.

Actually i have not understand the suggestions told by you can you please explian me in brief

“find the Log_MailRouting line and put a semicolon in front of it. Save and exit the notes.ini. If the server still hangs after you remove the line it’s complaining about then that’s definitely not the problem”.

Subject: RE: Router: notes.ini setting for Log_Mailrouting being used

Hi,

No, it doesnt make sense. Quite a few people have told you that the mentioned message from the log is not related to the hang. Why do you keep focussing on that message. Would be the same like saying that the server keeps writing “replicating with server xx”. The message is just there and you should worry.

Just get rid of the debug parameter! Take Domino down and edit the notes.ini - you can do that with notepad or which ever acsii editor you have.

As you see here do I have the line as well

notes@host:/notes/data $ grep Log_ notes.ini

Log_Mailrouting=30

Log_AgentManager=0

notes@host:/notes/data $

REPLACE “Log_Mailrouting=30” with “;Log_Mailrouting=30” or just delete the line.

What is it you dont understand?? Where to find notes.ini, how to add “;”, how to save the file or what??

Second, we suggested to verify the QuickEdit mode on Windows - it’s such a typical behavior caused by this setting - WHY DONT YOU VERIFY THIS - and tell us if it works or not?!

Sorry mate, we cant help you if you keep ignoring the input you get from the forum - why do you ask for help if you dont use it??

Please get the debug removed and as well check Windows. When done we can go a step further.

And tell us when the problem started - what have you changed in the days up to you first got the problem. New antivirus, new agent, new server config, new what ever?

Kjeld

Subject: RE: Router: notes.ini setting for Log_Mailrouting being used

I will go further than saying “most likely unrelated” and say “no way in heaven, hell, or Cleveland are they related.” Since, Happy, you seem to be clutching onto the idea that they are related, let me explain why I am sure that they’re not: The cited error message appears on every R6+ Domino server which has log_mailrouting specified in its INI file, and it’s merely telling you that you can now (as of R6) remove that INI parameter and set the exact same logging detail setting in the configuration document’s Router/SMTP > Advanced > Controls tab. AFAIK, there is no benefit to using either of the two ways of specifying mail logging levels other than the fact that one of them eats log space telling you about the new way to control your use of log space.

So as Kjeld posted in his first post in this thread, ignore the error message. It’s unrelated. Try to find the actual cause of the server hang – starting with the Windoze QuickEdit mode suggestion he made in that first post, which you have not yet posted that you even tried.