Can anyone suggest any reasons and solutions for the following?
When our Notes server was the SMTP gateway, receiving all Internet traffic, the router worked fine in conjunction with SMTP.
Now we have a dedicated SMTP gateway handling all inbound mail, so Notes now only receives from this one host, the router sits idle after a while and will not deliver any mail.
As soon as I stop the new gateway from delivering SMTP messages to the Notes server, without making any changes to the Notes server itself, the Notes router starts running again…
Subject: Router Idle when receiving SMTP
If you do a “sh ta” and also “tell router sh que” on the server console do you see what the router is doing at that time? Is this SMTP gateway also a notes server? If you telnet to the notes server on port 25 do you get any connection (if the notes server is running on SMTP)?
Rgds, Phuoc.
Subject: RE: Router Idle when receiving SMTP
Thanks for replying…The router says it’s dispatching messages but it’s incredibly slow, the messages in the mailboxes still have internet addresses. The smtp gateway is a dedicated smtp device which is running fine and the Notes server is happily receiving mails from it. just seems to be router is struggling to allocate resource to run efficiently although when the same server was the gateway itself, handling the same volume of mail, it was working ok. As far as Notes is concerned the only change is that all SMTP now comes from one server not a multitude across the internet.
Regards
James
Subject: RE: Router Idle when receiving SMTP
Have you tried increasing the amount of mailboxes used by the notes server. Also increasing the amount of used mail threads?
Subject: RE: Router Idle when receiving SMTP
It’s a dual processor box and we have 4 mailboxes so we cannot really add any more. We’ve adjusted the number of active threads and not found any improvement. We’ve also tried setting the SMTP gateway to send one, 10 and 100 messages per session without success.
Subject: RE: Router Idle when receiving SMTP
Is there a firewall between the 2 mailservers? Have you went and have a look at the messages that are waiting in the queue? Are these big mail messages? Have you also tried the telnet to port 25?
Rgds, Phuoc.
Subject: RE: Router Idle when receiving SMTP
Hi again
The 2 devices are connected via a switch only, no firewalls etc. The messages in the mailboxes are of all sizes and types as you would normally expect, nothing unusual. The Notes server replies fine on port 25. I think it has be a resource issue where SMTP is using so much resource that NRP cannot run efficiently. Rgds James