Router gets "stuck"

hcl-bot · November 6, 2003, 11:58am

I’ve been having a really weird error with our Domino Server (6.0.1. CF2 on W2K SP4)

Sometimes our server stops routing email (internally and externally), but the mailboxes continue to receive email. If I try to issue an “tell router show” it just doesn’t work. Actually non router related command works.

In the server tasks the router shows a “Dispatching messages” status. After several minutes (or hours) the router dispatches hundreds of messages, and then the cycle begin.

After I restart the server the router goes back to normal (most of the times).

I talked with IBM support for this matter but so far I haven’t heard from them.

hcl-bot · November 6, 2003, 5:02pm

Subject: Router gets “stuck”

We had a similar problem. Domino on W2K had trouble resolving the proper DNS addresses. The server in question has 3 network cards.

Try adding this to your notes.ini, and restart Domino.

Example, use your IP addresses for DNS.

DNSSERVER=192.168.1.1,192.168.1.2

hcl-bot · November 6, 2003, 5:51pm

Subject: Router gets “stuck”

We had the same problem, and it had to do with our Directory Assistance setup. We had an entry in our Directory Assistance database that pointed to an address book that did not exist on our server. Something that R5 ignored, but R6 does not like… Clearing up the DA entry and restarting the router did the trick for us.Something for you to consider.

Alexx