Router does not find internet address in $Users

HCL Domino Domino Forum
1

Dear All.

What could be the cause for the router not to find an internet address in $Users even if the address is clearly present in the view? i.E. John.Doe@acme.com

My Settings & Configurations:

  1. I have 4 different internet domains each handled by a global domain document.

  2. Configuration Document Router SMTP Basics Address Lookup is set to Fullname only (which should enforce the router to lookup the full internet address only - shpuldn’t it?)

The router replies User not found in domino directory although the user exists and is unique.

Any idea welcome…

2

Subject: router does not find internet address in $Users

Are there any leading or trailing spaces in the internet address?

If not, then perhaps just a rebuild of the view will fix your problem:

load updall names.nsf -R -T ($Users)

3

Subject: RE: router does not find internet address in $Users

Hi.

There are no spaces in the address and I have build and rebuild the views in all ways already.

But I have been working on this last night. It was quite interesting to find out, that if you have a domain doe.com and a user john.doe@doe.com, the router shows (in debug modus) that he is looking for john@doe.com. I don’t understand why! Anyway I have found a notes.ini setting which I the used to stop the router bevaving stupid (from my point of view)

The setting is:

SMTP_LEFT_DOT_NEVER_DOMAIN=1

Now it seems to work, but I still do not understand, why the router does not simply use the whole internet address (fullname as setup in the configuration document) john.doe@doe.com to find the user in $users. That would make it much clearer and easier.

To work this out I used another notes.inin setting:

DebugRouterLookup=3

To me this is a bug. I can’t help it. Or can anyone explain this?