Roaming clean up validation error

Support desk has ability to edit person docs in order to reset Internet passwords and update user info. They do this via Internet Explorer v.6. I would say that about 50% of the time they are unable to save their changes because they get a validation error that states “Roaming clean up interval must be between 0 and 365”.

The problem is that roaming is not enabled for any users. “User can roam” is set to “No” and “Clean-up setting” is set to “Do not clean up” on every person doc.

Generally the help desk forwards these requests to me and I edit the person doc via the Admin client with no problem. Can anyone tell me why we are getting these intermittent validation errors when editing person docs with a web browser?

Subject: Roaming clean up validation error

can they use the lotus notes client?

ST

Subject: RE: Roaming clean up validation error

They can but they don’t want to have to use the Notes client to edit the person docs.

Subject: Roaming clean up validation error - Solved

Same problem here, seems that it checks the field RoamCleanPer, even if it doesn’t exist because you don’t use roaming.

Solution:

Create an agent in your names.nsf, working on selected documents and set (using Formula):

FIELD RoamCleanPer := 7

(Or whatever number between 0 and 365)

It will create the field with this value (type = number) for every person document you run it on.