RnRMgr: Error processing reservation document (UNID

Hi !

When booking a room for a meeting we always get this error message on the server console: “RnRMgr: Error Processing Reservation Document (UNIDxxx…)”. If the room is available at the spesified time, the reservation is successful (document is removed from the $NLookup view and ends up as a reservation). But, if the room is unavailable, the document remains in the $NLookup view… Either way, we always get the error message at first…

Also, the meeting creator NEVER get any feedback from the room either way (successful or not)…

Nothing happens…

Domino server is version 8.5

WIndows 2008 server

Resource template is versjon 8.5

All scheduled agents are enabled in Resource.nsf

Busytime.nsf has been recreated

Updall + fixup has been run on Resource.nsf

Sched, Calconn + RnRMgr tasks have been restarted

Notes client used is version 7.0.2

Mail template used is iNotes6 (based on 6.5.5)

No successful solutions found in forums or at google…

I found this, but the link is broken…

IBM technote - Error: “RnRMgr: Error processing reservation document…” on console

http://www-01.ibm.com/support/docview.wss?rs=463&context=SSKTMJ&context=SSPQ69&context=SSKTWP&context=SSRNU3&context=SSRNUY&q1=Error+processing+reservation+document&uid=swg21326117&loc=en_US&cs=utf-8&lang=en

Anyone experienced this before ? Have tried everything now… Please help !

regards,

Petter

Subject: Same problem here, any update?

nt.

Subject: Check your server configuration

We had the same problem when we upgraded because we had new hardware with a different fully qualified host name. See if article 7002916 helps you (http://www-01.ibm.com/support/docview.wss?uid=swg27002916&loc=en_US&cs=utf-8&lang=en).