Rich Text emails to external users

HCL Domino Domino Forum
1

I’m trying to create rich text formatted emails to go out to internet users. Because of trying to gain greater control over the outgoing email fields such as the sent by name, I am creating and saving the email document directly in the mail.box on the server.

I’m at a loss… The email that is sent is striped of all of its formatting and is sent as plain text.

I have tried to use the CreateMIMEEntity method and then copying the email body over to that object but that doesn’t work either:

Set body = emailDoc.CreateMIMEEntity

emailDoc.CopyItem itemBody , “Body”

I am now wondering if the document that is being save does not have the Body field being converted to MIME. Is there a way to convert the existing Body field to MIME format? I tried saving the Rich Text field as Mime/HTML format but that did not work.

When I cc: a Notes user, they can see the formatting. I am assuming that it is an issue with the server but am not sure where to check the conversions.

Any and all help would be greatly appreciated as I am pulling my hair out on this one!

2

Subject: Rich Text emails to external users

Good afternoon Malcolm. Try File/Preferences/User Preferences/Mail/Internet/. Change the Internet Mail Format to HTML Only. See if that works.

-Don

3

Subject: RE: Rich Text emails to external users

Thanks Don.

Had already tried a few things like that. Problem is that I am creating and saving the entry directly in the server’s mail.box.

Do you know of any settings on in the server or config docs that impact it?

Malcolm