Rich text applet - changes not being saved

OK, this is the first time in a LONG time that I am absolutely stumped and am in need of some fellow developer help!! Here is a situation that I cannot figure out.

We have an application, which is web-based, that is using a form with several rich text applets. ONE user (and only one at this time) is having the following issue - he goes into a document (new or old), adds text to one of the rich text fields, saves and closes. When he goes back into his doc, the text that he added is not saved. However, if he edits any other type of field on that form, THOSE fields are saved. So, for some reason, only the rich text fields are not being saved with his changes.

He has IE 6.02. I have logged in as him, and have no problems. I have tried having him create a new doc, same problems. I looked in the Notes client for the document properties, and the changes are not there. He has editor rights to the db.

Any ideas?

Subject: Rich text applet - changes not being saved

Hi Brittany,

I (and only I at this time) am experiencing the same issue… It also has something to do with Domino server version. 6.0.3. works fine 6.5 does not.

So it seems like a client configuration issue when using Notes 6.5…

Have you found a solution in the meantime??

Kind regards,

Bas

Subject: RE: Rich text applet - changes not being saved

I was also experiencing a problem with the browser not saving changes made in the rich text applet.

A bit of a search through the knowledge base led me to my solution.

We were doing the form submit ourselves in our own javascript instead of using @Command([FileSave]). Adding the function call “_getEditAppletData();” before the Forms[0].submit call solved the problem.

Hope this helps,

Marcus Shirrefs