We just noticed that we can receive emails using our lname@company.com instead of FiLname@company.com, which is the way we want it. How can we correct this issue. I’ve looked through the server docs and I don’t see anything.
Subject: How to Restrict incoming emails
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Look in the Messaging Settings for the mail server under the “Restrictions and Controls…” tab with the sub-tab “SMTP Inbound Controls”. Under the “Inbound Intended Recipients Controls” section do you have the “Reject ambiguous names” setting enabled?
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Also confirm that the setting above that is enabled: “Verify that local domain recipients exist in the Domino Directory”
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Lastly, check the “Messaging Settings” / “Basics” / “Router/SMTP Basics” where you will find the “Address lookup” field. Read all about how it controls ambiguous names here:
I’ve found that #1 and #2 handle it fine for us and that setting “Fullname only” as described in #3 (informative, read it anyway) isn’t needed. I’m not positive, but I also think that setting “Fullname only” is case sensitive, which can cause problems with rejecting legitimate emails that have the address in all uppercase, for instance. Not positive about that, because I have it set to the default “Fullname then Local Part”.
Subject: How to Restrict incoming emails
Hi Mike,
Your solution was perfect. It actually took all three to make it work. I had to change the address lookup to Fullname only. I’ve tested with upper and lower case letters in the email address, and it will deliver the email as long as the user is listed in the directory. Thanks for the help.