Hello,
I have long been looking for a good way to handle tea/coffee/lunch requests relating to room bookings made via the Lotus Notes mail calendar. Ideally, I’d like to add a field onto the mail template which will push through into the resource reservation entry but I cannot, for the life of me, work out how to do this.
I have experimented with appending a code on to the end of the meeting subject then decoding this at the resource reservations database but this is clunky and not ideal.
Can anyone advise me of a good way to handle this procedure? Currently, we have emails being sent to our receptionist who then updates the resource documents manually.
Any help or ideas would be very much appreciated! The only option I can think of is asking users to create a response document in the resource reservations database with the request but ideally this should all be done via the mail template.
Regards,
Ian