Resource Reservations - Double Booking!

HCL Domino Domino Forum
1

Dear all,

I have a strange, random problem which is causing some problems when booking rooms.

We have noticed that at some times, users are able to double book a room. In the ‘View all by Date’ view both appear - One with a green tick - and one with an hour glass. I understand the ‘hour glass’ icon indicates that the system is waiting to confirm but why is this on all the time? As they both appear in the calendar is appears as a double booking?

Both users are using a R7 client so the R5 bug of double bookings wouldn’t be causing the problem.

The majority of rooms book fine but does anyone know why this might be? I also have an agent stop and restart the room manager task at midnight.

Any help or advice would be very much appreciated.

Kind regards,

Ian Mannion

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Subject: Resource Reservations - Double Booking!

Hi,

If you have a R6 DB, it shouls be immediate. Reservations are process by the router. In R7, it is a server process(RRmgr). In R5, it is an agent.

For double booking, try this,

Hi,

First, on the console i would run a “Tell sched validate” command.

It will update every entry in the busytime db.

You should look at the console window. You will probably find a few errors.

If it’s doesn’t resolve your issue, you will have to delete your busytime.nsf db. Here’s the steps to get it done without shutting down your server.:

At the console window

  1. « Tell sched quit »

  2. « Tell calconn quit »

  3. Delete the busytime.nsf file located in the Data\ directory

You will probably have to do a few (5-10 times) “Db cache flush” command to get handle on this file.

After the file is deleted,

issue the following command:

  1. « Load calconn »

  2. « Load sched »

It will recreate the busytime.nsf db (with the busytime.ntf template). It will update every entr

  1. « Tell Sched validate »

Try your reservation again.

JYR

3

Subject: RE: Resource Reservations - Double Booking!

Double booking of rooms/resources occurs in clustered Domino 7.x environmenthttp://www-1.ibm.com/support/docview.wss?uid=swg21254465

JYR