Resource Reservations cancelling issue - Any response from IBM

HCL Domino Domino Forum
1

We have been using Resource Reservations in R6.5 for a few months, and have the same reocurring issue popping up time and time again.

When a resource is cancelled noone can ever book it again. Although it no longer appears in the Resource Reservations database, or the users calendar , the database seems to keep a hold of this booking and won’t let it show correctly as being free anymore. This is even the case if you wait a few days and try and rebook it again at that same time and date.

We use clustered servers, so the only way to get round this seems to be to delete and recreate the clubusy.nsf on a regular basis, or reloading sched onto the server. I even tried disabling replication of the clubusy.nsf on my other clustered servers but this did not resolve the problem. My resource reservations database does not have a replica elsewhere.

Does IBM have any comment on this? I have trawled this forum and found similiar postings with no solution that is applicable to my case. It is very frustrating, and my users have already lost confidence in this solution.

Thanks.

2

Subject: Resource Reservations cancelling issue - Any response from IBM

IBM will not post a response here - you should call Lotus Support about this issue.

3

Subject: Resource Reservations cancelling issue - Any response from IBM

  • Have you runned the agent “Upgrade” after switching to R6.5. Actually the agent was already there since R5 and you needed to run it when upgrading from R4 to R5. Can you try running it.

  • What you can also try is to delete the entry of the resource in the clubusy.nsf and then run the command “tell sched validate” on the server console to let notes recreate the entry.