We have several rooms defined that have owner restrictions so that requests require owner approval. For some reason, now the owners are getting multiple e-mails informing them of the request. The e-mails continually send, sometiomes as often as once every 10 seconds, until the owner approves or declines the request. Last Friday a user made a couple of requests for one of these resources requiring owner approval. When the owner got to work on Monday, they had 40,000 new e-mails tell them they had a request requiring their approval.
What is sending the e-mails? Can it be changed to send less frequently? What has changed? We’ve done a fix up on the resource reservation database and we’ve also resarted the server with no change. Any help would be appreciated.
I’ve researched this problem here and although I’ve found at least 3 other people reporting the problem, I’ve found no resolution! Does anyone know how we stop Notes from e-mailing the reminders every 10 seconds???
Yes the server has been rebooted. I’ll read up on the links you’ve provided and pass along to our sys admin. I hope we find something. This is frustrating…
We just moved our Domino 7.0.3 server to a new box and are experiencing the same problem. We have disabled the RnRMgr to stop the bleeding, but that solution isn’t going to work for long.
We are running Symantec Mail Security for Domino (v 7.5) and it was constantly running and updating documents that had just been saved. We noticed twice as many SMSDOM tasks running on the server. We observed the previously documented behavior where thousands of e-mails were being sent to conference room owners for their approval. We also noticed that when you saved a design element in Designer it would give a replication/save conflict message if you tried to save it again. The design element would be signed by the user and then immediately re-signed by the server.
To stop all of the problematic behaviors we told the ntask to quit on the Server Console.
We are looking into a permanent solution with Symantec. IBM has suggested disabling the “Document writes” option in Symantec Mail Security as a temporary fix.