I have a user that when replying to an internal email the document immediately disappears from their inbox. (shows in All Documents). External documents do not do this.
I’ve tried updall and fixup. No luck.
Any ideas?
Subject: Replies disappear from Inbox
This is a common issue for users of R6 when they first get their design upgraded. For some reason, I have seen this a few times, it turns on the switch to only show “unread” documents in the Inbox. If you are in the “Inbox”, all the way on the right hand side of the bar above your message should be a button that says “View All” (its next to the “Tool” button). Click on this and it will change to “View Unread” and you will see all your messages that resides in the Inbox.
I particularly don’t find this feature useful, but I guess execs that get hundreds of messages a day do. I hope this helps you out.
Subject: that was it - thought I had checked that - thanx