Replied to emails disapear

Hi all

I have a user with Notes Client 6.5.4 once she replies to an email it disapears from her inbox, if I check on the server the email is still there, I have checked her views and its set to show all, and she has no rules setup, any help would be great.

Subject: Replied to emails disapear

user most likely click on view unread button on mail action baruser must now click on view all button on mail action bar

Subject: RE: Replied to emails disapear

Thanks, it was the sort function they were still sorted by date but had all the forwarded or replied to emails sorted together.

Subject: Replied to emails disapear

Check to see if she is sorting by date. Sometimes the user clicks on that small column that shows the ‘forwarded’ or ‘replied to’ status with a small icon. Once you forward or reply to an email, it puts it all the way on the bottom. Sounds trivial but I have seen it many times.