Remote Server is not a known TCP/IP host

HCL Domino Domino Forum
1

Dear all,

I have a scheduled agent which showed “The remote server is not a known TCP/IP host” when it runs. However, there is no problem when I run the agent manually.

Please advice. Thanks

2

Subject: No connection from application server

I think your application server has no connection record to Server 2 (shown in below)

Client – (Server1) — (Agent connects to other server) – Server2

When you run the agent manually, the agent actually runs on your client workstation and that will work correctly if your client can connect to Server2. but in case of schedule agent, Server1 itself needs to know the connection information to reach the server2.

To resolve this issue, issue the trace command on Server 1. if the IP address of Server 2 is xx.xx.xx.xx,

“trace xx.xx.xx.xx” command checks connectivity to server2 and will create connection record if the IP address reaches the Server 2 as expected.

Hope it helps

-Hiro