Reminder Please Turn Off your Out Of Office Agent

Hi @,i’ve a problem with out of office, there is a user that continue to receive daily this mail “Reminder Please Turn Off your Out Of Office Agent”

but on the user agent the out of office are disable…what can i check?

Regards

Subject: re: agents

Hi,

Open the mailbox with your Lotus Designer client. Look at the “Agents” view and see if the agent is really disabled.

greetz,

Dave

Subject: out of office agent

already done, the agent are disabled but the user every day receive this message!

Subject: re:

Another question: what kind of out-of-office is used? Is out of office configured as a Agent of as a Service. You can check this in the configuration document of the server → Router/SMTP → Advaced → Controls.

Try also to run “Tell Amgr Schedule” command on the server console and see if you see an agent running for that user.

greetz,

Dave

Subject: re

Ok with command tell amgr schedule i discover that there is a schedule for this user but it refer to old archive database![1648:0002-164C] S S 04:03 PM Today OutOfOffice|OutOfOffice OLD\mbaroli2011.nsf

How can i do for kill it?

Regards a lot!

Subject: disable the agent in the old db

browse to and open OLD\mbaroli2011.nsf on the server, open in designer, view agents and disable it.

Subject: re disable agent

you can disable it by using following command:Tell Amgr Cancel “db name” ‘agent name’

Tell Amgr Cancel “old\mbaroli2011.nsf” ‘OutOfOffice’ should do the trick.

greetz,

Dave

Subject: Delete the agent and replace the mail file template.