Refreshing inbox causing an NSD

I have a user that gets NSDs when he refreshes his inbox, however if he lets notes automatically checks for mail it does not.

Any help you can provide would be greatly appreciated.

Thanks

Subject: Refreshing inbox causing an NSD

You better do a design refresh on the mailfile first.

Subject: RE: Refreshing inbox causing an NSD

Hi

Can you post the FATAL THREAD section of the NSD files with the few lines under it

For example:

############################################################

FATAL THREAD 1/2 [ domdsm:107a8:67076]

FP=0x0012a34c, PC=0x60069a86, SP=0x0012a2f0, stksize=92

EAX=0x01a3088c, EBX=0x01a48650, ECX=0x0000bffe, EDX=0x01a325e6

ESI=0x00004000, EDI=0x0032ff78, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010206

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

@[ 1] 0x60069a86 nnotes._fdDelete@4+118 (4000,12a368,608770ef,4000)

@[ 2] 0x60069a0c nnotes._OSFileClose@4+12 (4000,12adc0,12a380,60872ea7)

@[ 3] 0x608770ef nnotes._sqloclose+15 (4000,12b59c,5010,0)

@[ 4] 0x60872ea7 nnotes._sqlpgclf+71 (12adc0,1aaa2cb,70,1aaa2f3)

@[ 5] 0x60885458 nnotes._sqlpgfdl+616 (12b9a4,1aaa2cb,41,12be44)

@[ 6] 0x60876a6f nnotes._sqlpgcdl+927 (12bf44,12b9a4,0,12be44).

Date

Topic

Frequently asked question - How to analyze Notes/Domino NSDs? (Jean-Yves Riverin)

or call IBM support.

JYR

Subject: RE: Refreshing inbox causing an NSD

Here you go:

############################################################

FATAL THREAD 1/12 [ NLNOTES:0b34:0b38]

FP=0x0013d0a0, PC=0x6124ca4d, SP=0x0013d09c, stksize=4

EAX=0x00000000, EBX=0x03474e10, ECX=0x00000000, EDX=0x047a50f4

ESI=0x047a68f4, EDI=0x00000020, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010246

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

@[ 1] 0x6124ca4d nnotesws.CRWDocSelection::FocusInForm+13 (47a68f4,6,20,3474e08)

@[ 2] 0x6124b441 nnotesws.CRWDocSelection::IsCommandEnabled+625 (47a68f4,20,13d0f0,13d138)

@[ 3] 0x61202142 nnotesws.CSelectionManager::IsCommandEnabled+258 (14c3c14,400a0020,13d138,13d140)

@[ 4] 0x61201fe7 nnotesws._NEMIsCommandEnabledOrChecked@8+23 (400a0020,13d138,0,0)

@[ 5] 0x6120872d nnotesws.CNEMToolbar::OnSelMgrChange+253 (9ad20f4,14d9814,44d3844,0)

@[ 6] 0x61209120 nnotesws.CNEMToolbarMgr::OnSelMgrChange+144 (2,49f67f4,3699620,0)

@[ 7] 0x612d73c9 nnotesws._NEMToolbarUpdateUI@4+217 (44d3844,13ec0c,61620a47,1)

@[ 8] 0x612d754e nnotesws._SmartSTStatusChange@4+14 (1,0,74de05b4,13d1c8)

@[ 9] 0x61620a47 nnotesws._DeskIMLogin@4+2647 (2,13ee50,1000ed5f,2)

@[10] 0x6161f80c nnotesws._ReLoginToSametime+12 (2,49f67f4,0,49fe874)

@[11] 0x1000ed5f nstclientu._STCGetUserState@20+367 (3699620,13eeb0,13efc0,5)

@[12] 0x61636737 nnotesws._DeskIMGetUserStateEx@20+87 (3699620,13eeb0,13efc0,5)

@[13] 0x616366cd nnotesws._DeskIMGetUserState@16+29 (3699620,13eeb0,13efc0,5)

@[14] 0x6181d3eb nnotesws.CLineView::RefreshIMStatus+315 (49c90f4,103c2,61b5c2e8,4794cf4)

@[15] 0x612a87c3 nnotesws.CLineView::ProcessMessage+9619 (49c90f4,103c2,849,0)

@[16] 0x6129f111 nnotesws.CViewSubprogram::SubMessageProc+497 (4794cf4,849,0,0)

@[17] 0x61184a06 nnotesws._MainWndProc@16+6966 (103c2,849,0,0)

[18] 0x7e418734 USER32.GetDC+109 (61182ed0,103c2,849,0)

[19] 0x7e418816 USER32.GetDC+335 (0,61182ed0,103c2,849)

[20] 0x7e4189cd USER32.GetWindowLongW+295 (13f7c0,0,13f7e0,61222003)

[21] 0x7e418a10 USER32.DispatchMessageW+15 (13f7c0,61221d20,61180000,1)

@[22] 0x61222003 nnotesws._NEMMainLoop@4+739 (401000,12f0cc,15235c,0)

@[23] 0x0040156d NLNOTES._WinMain@16+1389 (400000,0,15235c,1)

@[24] 0x00401dfa NLNOTES._WinMainCRTStartup+308 (12f0cc,7c90ee18,7ffd6000,8054a6ed)

[25] 0x7c816fd7 KERNEL32.RegisterWaitForInputIdle+73 (401cc6,0,78746341,20)

Subject: RE: Refreshing inbox causing an NSD

Seems , at first sight, related to Sametime,

JYR