Redirected on User Name and Password Log In

I am running into a situation with a web base application in which I hope someone could explain, or lead me in the right direction to figure out.

When a user is in a document and clicks on the button, they get prompted to type in their name and password. When successful, they are redirected to the home page of a test copy of the database. For example, if the user is in the production application “directory\database.nsf”, submits, and types in their name and password, they are directed to the home page of the test application “directory\databasetest.nsf”.

Here is some background information:

  • It appears to be happening randomly. Can’t pin it to particular document, time spent in the document, time of day, user, or access level. It just happens 4 or 5 times a day to multiple users.

  • The test database “databasetest.nsf” is a copy of their production database “database.nsf”.

  • The test database and production database are on the same server in the same directory.

  • They have the same title.

  • So far it is happening with documents based on 3 different forms. The button on each form executes a LotusScript, but their is no identical script that is used by all three buttons.

I am leaning toward a setting in their server document, or maybe just needing to reboot the server. Thank you in advance for all of your help.

Pat Chiariello

Subject: Redirected on User Name and Password Log In

Are the user supposed to log in AFTER they complete the form? If so, this is a poor design. A user may complete the form only to discover that he has forgotten his username or password thereby losing his data.

The submit button cannot execute LotusScript; it won’t run on the web. Something ELSE is occurring when the user clicks Submit.