Redirect is working great except for ONE person. When she enters the url for the mail server and logs in, she is authenticated and gets the progress bar for redirecting, but it does not find her mailfile. She gets the “Webpage can not be found” http 404 error. If she puts in the full path of her mailfile, it works great. It seems like there is something in the person document that is not quite right, but the mailfile is correct. I have even copied directly from the person document and pasted into the url - and the mailfile opens. Any suggestions would be appreciated.
Subject: Can you post the contents of the meta refresh tag?
If you view the source of the page that shows the progress bar, you’ll be able to see the value of the URL in the meta refresh tag that the browser is being redirected to. That might help determine why the redirection is failing.
Thanks.
Subject: Meta tag
IBM Lotus iNotes Redirect for Pamela A Greenlee
Now here’s the data for one that is working:
IBM Lotus iNotes Redirect for Pamela A Greenlee
Subject: Meta tag - correction
Sorry - here’s the information for one that is working:IBM Lotus iNotes Redirect for Cathy Maynard
Subject: database name missing
If you look @ the meta-refresh, you can see that the database name is missing, only the extension is present. Check the person document for this person, the mail file field, and make sure there are no spaces proceeding it. Also, you can try just deleting the profile document for this one user in the redirect database, or try making a new redirect database.
Subject: Database missing
Yes, you are correct. That is what I had noticed in the url after logging in - the url would only show http://gcsmail.gaston.k12.nc.us/.nsf?OpendatabaseThe mailfile is correct in the person document. I have checked that countless times. The thing about deleting her profile in the redirect.nsf sounds promising. Can you tell me how to do that? Thanks so much.
Subject: Profile doc
The profile document is named “wmrprofile - ” where is the user’s name in canonical format.
Recreate it with a some Lotusscript like so:
Sub Click(Source As Button)
Dim session As New NotesSession
Dim db As NotesDatabase
Dim doc As NotesDocument
Set db=session.CurrentDatabase
Set doc=db.GetProfileDocument(“wmrprofile - cn=bruce wayne/o=gotham”)
Call doc.remove(True)
If doc Is nothing Then MsgBox “Profile Document is Successfully Removed”
End Sub
Keep in mind that it might just be easier to test with a brand new redirect database.