Red x in iNotes message area

HCL Domino Domino Forum
1

One of my users gets a red x in the message area when he replies to or creates a new message. He is unable to enter any text in the message area.

He has IE 6 and we have removed any pop-up blockers.

Thanks,

Jim

2

Subject: RED X - Some Fixes

Red X Possible Fixes - E-Mail comes with Web Page in HTML format - Graphic has a RED “X”

  1. www.java.com Download latest Updates

  2. Perweb.nsf Rename / DELETE and Create new one Most likely corrupt. TRICK: Rename or Delete perweb.nsf , and email the same file , from another Lotus Notes user to the Bad PC and save it in the same place

  3. Also good to \Lotus\Notes\Data\ Cache.ndk delete

  4. Location Doc Browser settings - Change Browser setting then change back

  5. For QuickPlace Active X bug, install this DLL qp2.bat qp2.dll EARCH for qp2.dll and READ before doing

http://www-1.ibm.com/support/docview.wss?uid=swg21154131

http://www-10.lotus.com/ldd/quickplace.nsf/ResponsePrint?OpenForm&ParentUNID=E3835DB880EC435985256F12006F7ACA

3

Subject: red x in iNotes message area

There is a graphic file that is not loading. If you right click on the red “X” then select properties, you will see the source of the graphic. My guess is that you user selected an HTML/jpg/gif signature, but then deleted or moved the file. Remove the “add signature” from the users preferences (or point to the proper file locaiton) and the problem should dissapear.

4

Subject: RE: red x in iNotes message area

Tony:

I checked the user’s preferences, and there is no signature. Do you have any other ideas?

Thanks,

Jim

5

Subject: RE: red x in iNotes message area

If you right click on the red “X” then select properties, you will see the source of the graphic. That should give you some idea as to what is not loading and it’s source.

6

Subject: red x in iNotes message area

Try www.java.com Verify install and download latest. Also, qp2.dll qp2.bat Find them on the Internet.