Reading mail by mobile phone using IMAP

HCL Domino Domino Forum
1

I am reading my Notes mail with Nokia E90. I am using IMAP protocol and it has been working fine until now. It creates connection fine to our mail server and I can send mail, but it doesn’t bring new mails from my inbox to my phone. I have tried another phone model, but it has the same problem. I have created the mail profile again in my phone, didn’t help. Is there any setting in Domino server which could effect to this? I noticed following error message in log: Note NT00031E36 was not updated in the IMAP btree for folder ($Inbox) (NT00032C52) in database E:\Lotus\Domino\data\MAIL\jp.nsf. Database should be re-enabled for IMAP support

I have done fixup to my mail database and also the following command: load convert -e mail\jp.nsf

No help?!? I don’t know what to do next…any ideas? Our Domino server is 8.0.1 version.

Regards, Anne

2

Subject: Try this…

Assuming you are using Mail8.ntf as the Design Template for this particular Mail-file:

load convert -m mail\jp.nsf * mail8.ntf

Note: Create a back-up of this Mail-file before attempting this, as it may remove private design-elements such as Private Folders.

3

Subject: Morning

I tried load convert -m … option, didn’t work. It just gave error messages about “re-enable IMAP for mail database”. So I then did command load convert -e mail\jp.nsf, didn’t work, server says that: database has already been enabled for IMAP. So I then thought maybe I should disable IMAP first, so I gave command load convert -e- mail\jp.nsf and straight after that again load convert -e…and IT’S WORKING AGAIN with my mobile phone :slight_smile: and mail database looks ok.

4

Subject: …glad to hear its working again!