I have tried searching on this forum and looking through the FAQs but I can’t seem to find a fix for this problem.
I am maintaining a Document Library on Notes 6.5 and I have had complaints from users submitting their documents. The ‘normal’ flow of things would be that a user clicks on a button to request a document number. the number is generated from a view and it displays the number to the user in a messagebox as well as send the number by mail. The user should then be able to look in a ‘My Reports’ view which has a selection of ‘SELECT @All & Form=“Document” & Names=@Name([CN];@UserName)’. The document also appears in the ‘All Documents’ view.
The problem is that, every so often, users would complain about not being able to view the document in My Reports view but the document is there in ‘All Documents’.What we found out is that by opening the document from the ‘All documents’ view, arbitrarily editing some fields and saving it again, it would then appear in the ‘My reports’ view normally.
I’ll try to give as much detail as possible : This is not a user specific problem as it could happen randomly. The ‘disappearing’ documents disappear from everyone’s view, not just from a specific user. The view is of type shared,private on first use.
No one else designs or modifies the code except me currently. Does this problem have to do with a cache? The library uses 581 meg of disk space and contains 10,479 documents and is at most 2 years old. Do I need to run some maintenance code on the server?
Thanks in advance, anyone!