Problems with MailTo HTML tag

Our website is using the MailTo HTML tag to allow people to send a message to our generic company e-mail address. However, when using the Notes client we receive the following error when testing the tag:

Error processing command line arguements.

Here is the HTML code from the site:

info@genoabank.com

We have to use the “&amp” because of the software tool being used to create the site. The site is not being hosted on Domino, but in a Windows environment with a third party.

Subject: Problems with MailTo HTML tag

Hi Jeremy

doesn’t work in domino, so, you have to use the Hotspots to do it.

Create a Hotspot> Action Hotspot in your page and in the programmer pane, in Client, using Formula write:

body := “in order to better serve you, please include your name, address, telephone number and when is the best time to reach you. this message is not secured. please do not send account numbers, social security or tax id numbers, or any other confidential information. if you have a question about your account please contact one of our branch offices or our main branch at (419) 855 8381.”;

emailTo:="info@genoabank.com";

@MailSend(emailTo;“”;“”;“auto loans”;“”;body)

This will do the required operation as you want.

Thank You

Gayatri Gouda

Subject: RE: Problems with MailTo HTML tag

Absolute nonsense. The server is in no way involved after the HTML is written, and the HTML is just text that Domino is perfectly capable of writing. Not that it matters here – it doesn’t appear that Domino is the server in any case.

The mailto link is the responsibility of (a) the browser and (b) the default email client on the user’s machine. Oh, and how well the two cooperate. Notes (as the default mail client answering the mailto: link) is not generally good at accepting long body text. Try trimming the privacy notice in the body back to a minimal length and reinforcing with a longer version DIRECTLY on the web page.