Problems with Filecopy

We have a system which creates a word document and then saves it into a general folder on a network share, this folder everyone has full control over(although most users dont know how to get to it). It is then that the notes document goes though a approval process, when this is complete the document is moved into another folder which has more security on it ie the server login and two admin accounts have full control everyone has read and execute, list folder contents. The problem is when the agent try’s to move the word document to the folder using filecopy it throws a error “file not found”. This is not the case when i give everyone full control of the folder, but this is not acceptable as once it has been approved then no one should be able to change the document. Been working on this all week please help.

Subject: Problems with Filecopy

You don’t say if the filecopy is being done from the server or the client, but I assume that it is being done from the server by an agent.

The server runs (by default) as the System user, so you will have to add that user with full control to the folder. If your server runs as some other user then you will need to add that user with full control to the folder.

If the server is run as an application, find out which user it runs as and add that user instead.

/Peter