Problems Replacing and Refreshing the design in Notes 6

HCL Domino Domino Forum
1

Hi,

I am having some trouble updating the mail template for my users.

I copied the new mail template to the domino

server data directory, and signed it.

Then I went to the client to refresh the design

of the mail template.

File

Database

Refresh Design

This fails saying "Cannot locate design template ‘mynewmail template’ used by BobSmith

So I tried

File

Database

Replace Design

Selected my server, found the new mail template

and hit Replace.

I get a message saying

"Design Replace Failed. You are not authorized

to perform that action".

Does anyone know what I need to do to make the client authorized to be able to replace the design?

I also tried going to

File

Database

 Properties

and setting my mail template in the design tab.

I find that if I create a new user, and give them the new mail template as I register the new user, this works ok. But I don’t want to have

to delete all my users and recreated them in order

for them to use our new mail template.

I would be very grateful for any help.

Thanks,

Josie

2

Subject: Problems Replacing and Refreshing the design in Notes 6

Go to the database properties of the template file (.ntf file) and make sure the setting “Database file is a master template” is enabled NOT the setting “Inherit design from master template”

Hope this helps.

3

Subject: RE: Problems Replacing and Refreshing the design in Notes 6

Use Load Convert on the console. The help file provides guidance as to the correct syntax.

The only other way to get around it is to apply Full Admin Access to yourself (admin client). The run design refresh or replace from the admin client.

4

Subject: Problems Replacing and Refreshing the design in Notes 6

  1. Choose File - Database - Properties for the mail database you wish to refresh.2. On the “design” tab, in the Inheritance section, click “Inherit design from master template”.

  2. Under template name, enter “StdR6Mail”.

  3. Now, do the design refresh.

I believe you do have to give at least reader level access to the template to the person doing the refreshing.

Mark

5

Subject: Problems Replacing and Refreshing the design in Notes 6

Few things to check.

  1. What access does your client user have to their mailfile? To change design they need at least designer access.

  2. What access does your client user have to the template itself?

  3. A final way to do this, would be to do it on the server console:

load convert mail\mailfile.nsf * mail6.ntf

Hope some of this helps.

Regards,

Rune Carlsen

Founder Dominozone

http://www.dominozone.net

6

Subject: RE: Problems Replacing and Refreshing the design in Notes 6

Thank you. That helped.

I used the load convert command and this did

push the template to the client.

However, the root of the problem is still causing me trouble, as I would like the client to then be able to use Designer on the template and find they are not authorized to do that.

I am not sure how to find out what access the client user has to their mail file. How do I do

this?

I did check the template and added the client

user to the list of users allowed.

So I guess I still would like to know what to

change to get rid of

“Design Replace Failed, You are not authorized to perform that operation” when I try to replace the design.

Whatever setting I don’t have is stopping my user being able to do other things too.

Josephine

7

Subject: RE: Problems Replacing and Refreshing the design in Notes 6

Check the ACL of the template as well as the mailfile. I think he would need manager access to do a replace… Maybe only designer.

Regards,

Rune Carlsen

Founder Dominozone

http://www.dominozone.net

8

Subject: RE: Problems Replacing and Refreshing the design in Notes 6

This problem is because your user dont have access to mail6.ntf template. Change the ACL in the template copying it to the local admin pc and put it back in the server.

9

Subject: RE: Problems Replacing and Refreshing the design in Notes 6

Hi ,

We have the same problem than Josephine…

We have a locked template of our product to update the database of our customers.

The error message is the same :

"Design Replace Failed.You are not authorized to perform that action"

solutions we have tested :

1 ) Make a copy of the customers database and change the structure , it works one time .

The second time , the customer has the same message.

2 ) There is no problem with a template which is not locked and default access conceptor.

3 ) We have changed the ACL of the locked template => Default access is now manager access .

and have installed an independant Domino Serveur on a Linux Mandrake to test it : 



 results :    



- It  fixes the problem  ... sometimes



- But for most of our customers , it didn't fixe this problem and 

  they are always not authorized to replace or update the Design of their database.

  Why ?
10

Subject: Problems Replacing and Refreshing the design in Notes 6-Find out?

Did you find out anything regarding this error message? I am getting the same thing.