Problems recertifying expired user-ids

Hello,

we have just started to experience problems when using the standard process to recertify expired users in our system.

We have had notes since it was 4 and our admin file is admin4.nsf - I have just started to get this message on the domino console :-

Admin Process: File name: admin4.nsf : Entry not found in index

is this the cause or a red herring?

how do I fix the system to allow us to recertify expired ids?

Thanks,

Paully

Subject: Problems recertifying expired user-ids

see this http://www-1.ibm.com/support/docview.wss?fdoc=wplcdomi&rs=463&uid=swg21087566

Subject: RE: Problems recertifying expired user-ids

Thanks very much