Problem with trace

HCL Domino Domino Forum
1

Hi All,

When I do a “trace servername/DOMAIN” in the server console, it says DNS returned the IP address 192.168.10.1 and then says

06/13/2008 16:48:29 Error connecting to server DevHub/CMB: The server is not responding. The server may be down or you may be experiencing network problems. Contact your system administrator if this problem persists.

What could be the problem?

Thanks,

Buwaneka

2

Subject: Problem with trace

Exactly what it says: The server may be down or you may be experiencing network problems.

Is the other server up?

Have you pinged the destination IP address from the OS on the current server?

Can you telnet from your server to the destination server? (including port 25 and 1352)

3

Subject: RE: Problem with trace

Try creating a connection document.

4

Subject: Problem with trace

The 192.168.x.x network addresses are private, so my first thought is that this server is not on the private network. Can this server ping 192.168.10.1 successfully? If not, that’s the problem. If it can, are you able to connect when running “telnet 192.168.10.1 1352”? If not, then look at a firewall configuration.