Hi
In our company we offer our customer to access information and applications(like Domino Web Access) via web. For one user(note:only this one user) there is a problem:
On the top of the frameset, there is a page with pictures for the different applications available. A hotspot is laid over these pictures. This specific user is not able to see these pictures at all,but the rest of the frameset loads without problem. All the other 200 users have no problem with this. Alas, there must be a problem with his computer. Now to my queston: what can cause this? What local settings should i investigate on his computer? Any other ideas why pictures might disappear when showed on web?
Thanks!
Henrik
Subject: Problem with picture/hotspots on web
Can you post a line or two of code showing the HTML generated by your hotspots (i.e. copying some of the output from “view source” in the browser).
This might help us spot the issue, or give some clues as to what to check.
Thanks - Rufus.
Subject: RE: Problem with picture/hotspots on web
Here is the code generated from the hotspots:_______________________________________________
| DirectNet - 071 Svakstrømsmannen - 09.05.2005 | ver. 1.4 | |
| | | | |  |  |  |
Subject: RE: Problem with picture/hotspots on web
I figured this one out:
The user had set IE to use LARGE fonts. This caused the pictures in the top frame to disappear. Stupid solution, but not easy to spot.
Thanks!