Problem with internet mail address

HCL Domino Domino Forum
1

I have 2 users with the same lastname. The policy for the internet mailaddress in the company is lastname@domain.com mailto:lastname@domain.com.

User 1 has mailadres lastname@domain.com mailto:lastname@domain.com

User 2 had mailadres FLlastname@domain.com mailto:FLlastname@domain.com (First letter and lastname)

So far so good. Now my problem, User 1 has left the company so I removed his account from the Domino Directory. Now User 2 receives all the mails send to lastname@domain.com mailto:lastname@domain.com. Very annoying.

I changed the configuration Document Router/SMTP → Restrictions and Controls… → SMTP Inbound Controls → Inbound Intended Recipients Controls - Deny messages intended for the following internet addresses.

I added to this field mailaddress lastname@domain.com mailto:lastname@domain.com .

When I do that User 2 doesn’t receive any mails anymore and the Sender get’s a message that the mail is rejected for Policy reasons.

Does anyone know how to configure this?

2

Subject: Not the solution

Thanks for your reply.

The intenetaddress of User2 is configured as FLlastname@domain.com mailto:FLlastname@domain.com

Where I look in the $Users view and look for lastname, which i found. The person document that is highlighted is the person document ‘User 2’.

I understand that the router finds this record. Can I configure teh router to look only to the internetaddress?

3

Subject: Not the solution

Thanks for your reply.

The intenetaddress of User2 is configured as FLlastname@domain.com mailto:FLlastname@domain.com

Where I look in the $Users view and look for lastname, which i found. The person document that is highlighted is the person document ‘User 2’.

I understand that the router finds this record. Can I configure teh router to look only to the internetaddress?

4

Subject: Check the configuraton document

I would recommend checking the settings in the configuraiton doument under the ROUTER / SMTP - > Basics tab.

I’m guessing “Address Lookup” is set to the default value of: “Full name and then local part”

Change it to: “Full name only”

Save the change and issue the server console command: TELL ROUTER UPDATE CONFIG

5

Subject: Person Document

You can compare their person document and check if they have the same internet address.

User 1 A lastname@domain.com

User 2 B lastname@domain.com

User 3 FLlastname@domain.com

If they have the same , you can change the internet address of User 2 B into FLlastname@domain.com

6

Subject: Check the configuraton document

I would recommend checking the settings in the configuraiton doument under the ROUTER / SMTP - > Basics tab.

I’m guessing “Address Lookup” is set to the default value of: “Full name and then local part”

Change it to: “Full name only”

Save the change and issue the server console command: TELL ROUTER UPDATE CONFIG