Problem when Deploying Lotus Notes Client with MSI file

I’m trying to distribute Lotus Notes 7.0.1 to client computers using a group policy, the .MSI file provided with 7.0.1 Client and a .MST file generated with InstallShield Tuner.

In Installshield tuner, i changed a few options to have a multi-user installation on the clients computers (since some computers are used by different users which log on under Windows XP using their own session)

Under Installshield Tuner, i created a .MST file and set the following options:

Application User → AllUsers

DataDir → c:\documents and settings%username%\local settings\application data\lotus\notes\data

Everything went fine during the deployment of the application on client computers. Notes is installed in the correct folder, and the personal folder is created in the correct emplacement.

But the error is: when i first run Lotus Notes 7 on a client computer, after specifying the name of the user and the location of the server, i have the following error:

fichier inexistant: pernames.ntf (in english: pernames.ntf does not exist)

It came to my attention that this problem seems to occur frequently with remote installations, as described here: http://www-1.ibm.com/support/docview.wss?uid=swg1LO09096

It explains that the source of the problem might be a line in notes.ini, pointing to the wrong folder. (directory=c:\program files\lotus\notes\data instead of c:\documents and settings%username%\local settings\application data\lotus\notes\data)

But it’s not the case here: my notes.ini is pointing to the correct place. But i have NO pernames.ntf file in my lotus\notes\data personal folder.

It also came to my attention that pernames.ntf only exists on computers where Notes was installed with the single-user option.

So, i think that I am missing something in my .MST file to specify that Notes should be installed in a multi-user way.

Does anyone encountered this problem before me ?

Any help would be welcome :wink:

Have a nice day,

Urbain.

Subject: Problem when Deploying Lotus Notes Client with MSI file

We are experiencing the same problem. Did you solved it since ?

Subject: Problem when Deploying Lotus Notes Client with MSI file

I have kind of the same problem.

It seems that the nothing (except the file \w32\123w.bmp) is installede to the DataDir.

It doesn’t make any difference if use a MST file or not.

However it seems to be a problem whit the local installation package for Danish, because when trying to deploy the international msi-package there are no problems at all ??

Did you find a solution ?

Subject: RE: Problem when Deploying Lotus Notes Client with MSI file

Same problem with French Package 7.0.2, 7.0.3

For the 7.0.1 English :

http://homepages.roadrunner.com/macian/docs/IST701New.pdf

It was a bug in the english version corrected in the 7.0.2

In fact somes “regionalized” ITW opened in Installshield Tuner don’t allow you to create the response file for multiuser as indicated in the technote : 1257296 (How to create a multi-user install for Notes 7.x using InstallShield Tuner 6.0 )

Maybe there is a way to manually edit the MST file to make it MultiUser ready…but according to me there are a lot of key to modify…difficult to find…even comparing with the English MST as it isn’t sorted the same way.

Lotus sould provide…Correct ITW…too much people have waste their time in that…