Problem very important for my Client - HTML mail

HCL Domino Domino Forum
1

I have installed Lotus Notes 6.5.5 BETA 2 because in the release 6.5.4 on my Mac OSX 10.4.3, when opening some email in HTML format the Client Crash…and I must Kill Notes and re-open.

With 6.5.5 Beta 2 I have the same problem!!!

There are a work-around or solution for my problem?

P.S. If I open with a Windows the MAIL user database (I’m logged with administrator) and fowardin the message to the original user,He see completly the HTML mail…

2

Subject: RE: Problem very important for my Client - HTML mail

Please contact support. If the client crashes, particularly doing something ordinary like reading an email, we like to know about it. They will need a copy of the messages in question, in a little Notes database, and any crash output files (I don’t know what they’re named on the Mac), to figure out what it is special about this message that’s causing a problem.

Possible workaround: write an agent to run on new mail before it’s delivered in this user’s mail file, and convert the MIME email to rich text. Use doc.GetFirstItem(“Body”), which returns it as a NotesRichTextItem; then make some little change to it – nrti.AppendText(“”) (even this might not be necessary). Now it’s stored as rich text instead of HTML, so whatever problem the Mac has converting it, should not be an issue.

  • Andre Guirard
    IBM
3

Subject: RE: Problem very important for my Client - HTML mail

I send to IBM the file of the crash…The very problem is that when I open this HTML/XML email…the client freeze…and I must forcing the quit of Lotus Notes.

Now, I have develop a Agent manually that on the selected document copy the body field in a rich-text and save it.

the istruction are:

Dim session As New NotesSession

Dim db As NotesDatabase

Dim rti As NotesRichTextitem

Set db=session.currentdatabase

Set collection=db.unprocesseddocuments



For i=1 To collection.count

	Set doc=collection.getnthdocument(i)

	Set rti=doc.getfirstitem("body")

	Call doc.save(False,False)

Next

But the formatted of the mail is orrible…and the image are replace with the red text [IMAGE].

You know the solution for this problem?

4

Subject: Problem very important for my Client - HTML mail

Does it work with a previous version?