One of our users cannot view the leave documents she has submitted for approval (the documents do exist, i’ve checked). The documents are in Private on First Use view. All other users are not facing this problem. I’ve tried using a different user ID on the same Notes client machine. This person’s documents can be viewed properly. The problem only occurs with this one user ID. I’m not able to test her ID on a different PC for security reason. Please advice. Thanks in advance.
Subject: Private on First Use
Yogeswari,
One would imagine that the user’s id is different from the NAMES field that you are referencing in your private, shared on first use view. I would try:
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Delete the private view for this person and have them open the view again, thus recreating the view.
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Carefully verify that the name is exactly the same as you think it is (that the problem isn’t just a typo or a person moving orgs).
good luck,
raphael