Its a very strange problem which we have come across. We have recelty migrated from R5 to R6 . We have one application that was built on R5 and now the users are using it on R6.
Users open the document , set it to preview mode and then print it. In earlier days (R5) , the page used to print appropriately, but now the pattern has changed. It’s pretty strange .
Can anyone help me , as users are “blaming” it’s to do with R6 …Its affecting the business , so a bit urgent.
The user open the document, then from an action button on the form Prints it . Now before printing user checks the Page Break(@Command([ViewShowPageBreaks])) using one of the action buttons and then Prints(@Command([FilePrint]).
The database is client based . It was built on R5 version .
I believe we have not migrated the application , but the server and Clients were upgraded to R6 . Strange thing is the application is now showing the ODS version as 43 and that’s R6 .
There are o tables on the Printable form . There is no problem in page fitting . Only problem is that a space comes between some of the aplhabets and few of the users see different page breaks.
I’ve observed that some migrated forms from R5 to R6 that have tables on them sometimes do not retain their variable with when set to “fit within margins” - and so the right side of the form or email is clipped.
Also, if the form is not nested in a fixed table, then I believe the form will resize according to the viewer’s screen size or screen resolution, so page breaks and wrapping may differ according to those differences.
The application ODS will change from 41 to 43 if the database has an .nsf extension and has been compacted by the R6 server. If you wanted to keep the ODS to 41, you would have had to rename the application .ns5 – and then make sure you correct any cross database lookups that specify the filename.
Thanks Marilyn for ur response . Well, in my office users do have different screen size, but observed that resolution remains the same.
I also tried to change the Page setup while printing…This is a temporary fix. Problem here is that the settings are set back to default when you try again.
This is driving me crazy…Well, dont see any solution for the time being.