I have custom icons in a view which do not print at the correct size when I print the view (they print very small). I have based my icons on those in the R7 Mail template that are used for message marking - the circles that are blue, half blue etc.
In the Mail template they print correctly - In testing what is happening I have tried adding a column to the inbox with their icons hard coded and they do not print properly - this makes me think it must be to do with the way they are displayed (via a color profile). Can anyone explain why this is happening - someone from Lotus perhaps?
I see other people have had this same problem for years but I’ve not found an explanation - am I missing something?
It has to do with whether they are built-in icons or custom graphics (image resources). Apparently the image resources print at the DPI of the printer (16 pixels / 600 dpi = very tiny), while the built-in ones are scaled to something more resembling a typical screen dpi. The problem was reported in SPR BMGN72LR3R. If this is giving you difficulty, please call Lotus Support. They won’t be able to help you right away, but they’ll add a new customer report to the SPR, which will raise its priority for future fixing.
I have now realised why my test in the R7 mail template gave me a confusing result:
I assumed that the icons for message marking (white, blue and half white/blue circles) were custom icons because they are in the Image resources part of the database and are not shown in the designer help article ‘Displaying an icon in a column’. When I hard coded the icons in my inbox they did not print but the ones for message marking did because they are actually built-in as 184,185 and 186 column icons.
Thank you for your help - I will be contacting Lotus Support as I think this does need to be fixed.